Customer Reviews 2012

What our customers think...

Previous Reviews: 2015 / 2014 / 2013 / 2012 / 2011
Britiney G. from St. Catharines, Ontario:
December 7, 2012

"Hey Danuela, just so you know, we had an awesome time at The Grand Palladium Lady Hamilton resort in Lucea, Jamaica.

We enjoyed everything...the weather (it was sunny the whole time)...the resort (the three beaches and HUGE infinity pool)...the all inclusive aspect...first class (there and back)...the ocean (we went snorkeling everyday!)...and the two excursions we did; Swimming with the dolphins at Dolphin's Cove in Lucea (we not only got to swim with the dolphins and get a kiss from the dolphin, but we also got to touch a stingray and see a shark show!). The Negril Sunset excursion was also fun which is where we went to the beach in Negril, then went to Time Square for shopping then to Rick's Cafe. Mark had fun cliff jumping too! :)

Thanks for everything!
"
Linda M. from St. Catharines, Ontario:
November 15, 2012

"Loved the hotel. Our accommodations on the ground floor had fresh flowers every day by the room manager. The staff was extremely pleasant and accommodating, a very pleasant surprise from my last visit. Loved the beach. Only recommendation I have is to improve the buffet which was open for breakfast and lunch with a limited variety to choose from-I'm not a big fish eater. All in all a great time by all, total of eight of us for the reunion. Loved the zip lining and of course climbing Dunns River falls which I had done about 20 years ago.

Would definitely recommend"
Jen R. from St. Catharines, Ontario:
November 10, 2012

"Once again, a great trip! Thanks Melissa!"
Gary C. from St. Catharines, Ontario:
September 26, 2012

"The best All-Inclusive resort we have ever stayed at! Everything was premium quality, the service, food, entertainment, all fantastic. Will definitely be going back! Many thanks to all involved in booking this fabulous trip! Secrets Capri EXCELLENTE!!"
Anthony P. from St. Catharines, Ontario:
Aug 27, 2012

"Our wedding in Punta Cana couldn't have gone smoother. We weren't sure what we were getting into trying to bring 40 people overseas but with Melissa it was a breeze. She had all vital information clearly laid out for us whenever we needed it and she took great care of us and our guests. She was great with communications and accommodated for our unique situation beautifully. When we got to the Dominican everything was arranged and ready for us.

We knew that a destination wedding was going to be beautiful, we just didn't know it was going to be so easy. The highest praise for Melissa and Four Point Travel, the Dreams Punta-Cana team and Sunwing.

Brilliant trip, one we'll never forget."
Liz C. from St. Catharines, Ontario:
June 22, 2012

"Very good experience with Air Italia! As always, Four Point Travel was very helpful.

Will always book with Danuela. Thanks."
David D. from St. Catharines, Ontario:
April 21, 2012

"Four Point Travel is second to none!

From the start of my adventure in to UK, to my return date, I was completly at ease. I told the them what I wanted and what dates and duration I needed and they took care of everything with no worries.

No hestitation to book future trips."
Arnie M. from St. Catharines, Ontario:
March 11, 2012

"It was a better than expected trip! We were worried about the food in Cuba, but we were able to find something to feast on everyday. The snack bar restaurants were the best for breakfast. Pizza place or Beer garden for lunch. Big buffet for fresh fish for dinners or a la carte were very good.

Beach and pools are gorgeous. Rooms were very clean and decent. We had a bottom floor room, so a little muggy. Overall we didnt spend much time in the room, so conditions were not a problem at all. Grounds were beautiful and lots to do if you are active. Adult and kids separate side, so very nice. Tennis, Soccer, Sports centre, brand new gym very nice. Huge beach. Entertainment ok!

Overall we had a great trip. Thanks Melissa and Danuela for recommending this over the cheaper resort, we stopped in there on the way through and it looked like a 2 star compared to Melia."
Leo M. from St. Catharines, Ontario:
February 21, 2012

"We had a wonderful time on our vacation. The resort was big but yet easy to get around. Thirty seconds to the pool and maybe a 3 minute walk to the beach and about the same time to the buffets/main lobby. The rooms were clean and well maintained. The food was very good in the buffet area. Great variety.

The beach was very good. There was food and lots of bars nearby. The water was crystal clear and the sand was very soft. It was always in the high 20's but it was cloudy on and off during the day. Wednesday was all sun though and the water was as calm as could be that day as well. Overall the weather was fine. For me it was the right mix of sun and cloud. Sometimes if there are no clouds the sun is just too stifling.

Going first class was also a blessing. What a time saver and convenience. Fantastic meals and service on the plane. Also, it seemed unlimited drinks on the way to Cuba.

Thanks for a great trip."
Tammy R. from St. Catharines, Ontario:
February 3, 2012

"We had a fantastic time!!! I'm in love with Cuba. Lovely people. Lovely place. Weather was good too. You got us a great deal. Thanks"
Heather M. from Burlington, Ontario:
Janaury 20, 2012

"What an incredible adventure! Our day trips were definitely worth the trip. A day at Atlantis and we went snorkelling on Rose Island. The food at the resort was fabulous. We took a water taxi into Nassau-a great adventure. All in all...."It's better in the Bahamas!"

Thank you for everything!"
Dave B. from St. Catharines, Ontario:
Janaury 13, 2012

"The RIU in Mazatlan was excellent! The resort was only a quarter full but that meant that we had no issues getting our rooms together, waiting for elevators or lining up for meals. The staff was pleasant and the food was plentiful. The weather was hot and the mini fridge in our room was filled daily.

We tipped the maids 3 times during our stay and they took care of our every need. The views from our room were outstanding with the most amazing sunsets every evening. We went bogie boarding in the ocean and had no issues with rip tides or jelly fish. We did one tour to Stone Island for $35 per person and it was excellent. It included a scenic bus ride, boat cruise (where we saw dolphins up close) village tour, horse back riding, banana boat riding and sea kayaking.

Our price also included an open bar from the time you arrived on the boat till the end of the tour. Did I mention lunch was included as well? For an extra $20 each, we rented 3 ATV’s for a half hour and ripped up a deserted beach that went on for miles. All in all it was another excellent RIU vacation and would recommend it to anyone. As far as safety goes, I ran on the beach every morning and had no issues at all. The resort has an excellent gym with 3 treadmills if running on the beach gets to be too much for you joints. Great vacation!"